Can't trust platinum life
Good day platinum,, 5 months later and still haven't received my voucher for the reverals I gave you. Just saying thanks for your promise.
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Replies (2)
Platinum Life's replyOfficial
16 Oct 2020, 13:28Dear Charles,
I have received your complaint and I am following up with our referral team regarding this matter.
As soon as I have received any feedback, I will be in touch to advise
Please do not hesitate to contact me if there is anything else I can assist with in the meantime
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and I am following up with our referral team regarding this matter.
As soon as I have received any feedback, I will be in touch to advise
Please do not hesitate to contact me if there is anything else I can assist with in the meantime
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply16 Oct 2020, 13:28
Official
Dear Charles,
I have received your complaint and I am following up with our referral team regarding this matter.
As soon as I have received any feedback, I will be in touch to advise
Please do not hesitate to contact me if there is anything else I can assist with in the meantime
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and I am following up with our referral team regarding this matter.
As soon as I have received any feedback, I will be in touch to advise
Please do not hesitate to contact me if there is anything else I can assist with in the meantime
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's replyOfficial
21 Oct 2020, 15:27Dear Charles,
I have received feedback from our referral department.
Kindly note that you need to nominate 45 or more friends and family members to receive the R1000 voucher.
The system shows that only 37 names were provided and that is why nothing has been sent through to you.
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received feedback from our referral department.
Kindly note that you need to nominate 45 or more friends and family members to receive the R1000 voucher.
The system shows that only 37 names were provided and that is why nothing has been sent through to you.
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply21 Oct 2020, 15:27
Official
Dear Charles,
I have received feedback from our referral department.
Kindly note that you need to nominate 45 or more friends and family members to receive the R1000 voucher.
The system shows that only 37 names were provided and that is why nothing has been sent through to you.
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received feedback from our referral department.
Kindly note that you need to nominate 45 or more friends and family members to receive the R1000 voucher.
The system shows that only 37 names were provided and that is why nothing has been sent through to you.
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor