SL
Saskia L

1 reviews | Active since Jan 2026

26 Jan 2026, 13:11

Cancer Diagnosis

I cannot express strongly enough how completely satisfied I was with my experience after being diagnosed with breast cancer. From the very beginning, Leandi Schoonees guided me through the process, and I felt genuinely supported, heard, and cared for every step of the way.

The claims process was incredibly simple—almost a “no questions asked” experience. Once my official diagnosis was submitted, Platinum Life immediately got the ball rolling. Compared to another policy I also claimed from, Platinum Life was an absolute breeze.

I received regular check-ins, which meant more to me than I can adequately explain during such a difficult time. When they called to ask for my clothing sizes, I expected a small parcel—but nothing could have prepared me for what arrived. It was an exceptionally thoughtful gift, filled with high-quality items from top retailers in South Africa.

I promised myself that whenever Platinum Life calls me again, my answer will simply be “yes”—every time. They have been an absolute blessing, truly one of those things you never fully appreciate until the moment you need it most.

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Replies (1)
Platinum Life
Platinum Life's reply26 Jan 2026, 13:33
Official
Dear Saskia, 

 Thank you for sharing such a heartfelt and personal experience. We are truly honoured that Leandi and our team could support you during such a challenging time. Knowing that you felt heard, cared for, and supported beyond the claim itself means more to us than words can express. Your strength and trust remind us why compassionate service matters most. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor