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annamarie K

1 reviews | Active since Sept 2014

11 Aug 2015, 09:50

cancellation request ignored

We requested numerious times to have policy cancelled but nothing happens, they can phone 10 times a month to sell you **** but no real customer care. Phone 12h00 or after 4:30.<br> E-Mail: [Email Removed]<br> Cell: ***<br> ID nr: ***

0
Replies (1)
Platinum Life
Platinum Life's reply12 Aug 2015, 10:40
Official
Hello annamariekotze@,

Thank you for sharing your concerns, we always like hearing from our clients and see it as an opportunity to improve our service.

Your concern will be looked into and a client care consultant will contact to assist you.

Kind Regards
Your Client Care Team
Platinum Life