Cancellation of policy

Item: Platinum Life
Rating: 3
Author: Adrian L

Good day.

I have received a call from Lesley Philander on 15/01/2018 offering me a gift as well as a new policy which I do not need.

The references I received from Lesley is GDNM ********** 8183

please remove any details you have of me and cancel the policy.

Thank you

Helpful (0)

Replies (3)

Platinum Life's replyOfficial

26 Jan 2018, 11:45

Dear Adrian

Thank you for your post and the opportunity to assist you with your request.

The policy offered to you has been cancelled with immediate effect and your details have also been added to our "do not contact" list.

Please let me know should you need any further assistance or information,

Kind Regards

Bianca Ferro

Platinum Life's reply26 Jan 2018, 11:45

Official

Dear Adrian

Thank you for your post and the opportunity to assist you with your request.

The policy offered to you has been cancelled with immediate effect and your details have also been added to our "do not contact" list.

Please let me know should you need any further assistance or information,

Kind Regards

Bianca Ferro

Adrian L's updateReviewer Update

05 Feb 2018, 20:01

Don't think the policy was cancelled. Today I received another parcel and a booklet containing a policy number. Policy number : ********** . Please cancel the above policy.

Adrian L's update05 Feb 2018, 20:01

Reviewer Update

Don't think the policy was cancelled. Today I received another parcel and a booklet containing a policy number. Policy number : ********** . Please cancel the above policy.

Platinum Life's replyOfficial

06 Feb 2018, 13:36

Dear Adrian,

Unfortunately, it was too late to stop the delivery of the policy information but I can confirm that everything has been cancelled.

Please contact me directly on *** or our call centre on ***for any further assistance.

Kind regards,

Tanja Yildirim

Client Care Manager

Platinum Life's reply06 Feb 2018, 13:36