JH
Jodie H
1 reviews | Active since Feb 2021
16 Feb 2023, 14:07
Cancelation of cover.
I want to cancel my cover. Been emailing without any response. I don't want to lower my rate, I want it completely canceled.
Helpful (0)
Replies (1)0
Replies (1)
Platinum Life's replyOfficial
16 Feb 2023, 14:12Dear Jodie
I have received your review and have logged a cancellation as per your request. Kindly note that your policy is not yet cancelled as all cancellations must be processed telephonically by a cancellations consultant.
Please note that your request was sent through via email yesterday. Our email department does reply within 48 hours and would have address your email before the end of today.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have logged a cancellation as per your request. Kindly note that your policy is not yet cancelled as all cancellations must be processed telephonically by a cancellations consultant.
Please note that your request was sent through via email yesterday. Our email department does reply within 48 hours and would have address your email before the end of today.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply16 Feb 2023, 14:12
Official
Dear Jodie
I have received your review and have logged a cancellation as per your request. Kindly note that your policy is not yet cancelled as all cancellations must be processed telephonically by a cancellations consultant.
Please note that your request was sent through via email yesterday. Our email department does reply within 48 hours and would have address your email before the end of today.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have logged a cancellation as per your request. Kindly note that your policy is not yet cancelled as all cancellations must be processed telephonically by a cancellations consultant.
Please note that your request was sent through via email yesterday. Our email department does reply within 48 hours and would have address your email before the end of today.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor