1 reviews | Active since Mar 2017
Cancel the policy - IMMEDIATELY
<p>My mother is the policy holder and I am the one the account gets deducted from. My mother can be contacted for comfirmation to cancel the policy.</p> <p> </p> <p>It has happened on a few occasions over more then 2 years that my account gets debited twice. Frankly i am getting tired as money is being taken away from other responsibilities that i have. My Mother may be contacted on ********** 354</p>
Dear Jadine,
Thank you for taking my call today.
As per our telephonic conversation, I am pleased to hear that you could resolve your query with one of our consultants on the 7th of August.
You and your mother opted to continue with the policy at a reduced premium to commence in September 2017.
Please however note that if we are unable to receive a successful premium from you, we will attempt to deduct a double premium the following month to ensure that your mother is continuously covered under the policy.
Please contact me directly on *** or our call centre on ***for any further assistance.
Kind regards,
Tanja Yildirim
Client Care Manager
Dear Jadine,
Thank you for taking my call today.
As per our telephonic conversation, I am pleased to hear that you could resolve your query with one of our consultants on the 7th of August.
You and your mother opted to continue with the policy at a reduced premium to commence in September 2017.
Please however note that if we are unable to receive a successful premium from you, we will attempt to deduct a double premium the following month to ensure that your mother is continuously covered under the policy.
Please contact me directly on *** or our call centre on ***for any further assistance.
Kind regards,
Tanja Yildirim
Client Care Manager