1 reviews | Active since Jul 2024
Cancel my policy
Good day, I've been contacted non-stop the past year by either you (platinum life) or your sister companies. Today, Martin from 'The box Fashion' phoned (also another sister company), already having all my bank details as well as personal information. I just finished sending my email, canceling my policy of 2 years. I am writing this review to help you speed up the process because I have yet to recieve any feedback. My Contract states the following, "You have the right to cancel your policy at any point in time." No need to call as stated in my email as well. This review as well as the email serves as a cancelation notice. Kindly remove me, and my personal details, from you databasis. I would also like to be on the DO NOT SEND OR CALL LIST. Since we all know removing my personal details or atleast to stop handing them out to every 'bobjaan' is out of the question. Kindly assist me in this matter ASAP, since the next step will be visiting my ABSA branch and taking legal action from there.
Kind regards Wikus Lesch
I have received your review and am following up regarding this matter.
Personal details can only be provided to our sister companies with your consent and I have reached out to the Box to follow up on this and the call that has been made to you.
Kindly note that your email was received last night and will be processed by our email department accordingly. Your cancellation has been logged and all premiums stopped with immediate effect.
I have arranged for your details to be added to our Do not Contact list as requested, to ensure that you are not contacted again in the future.
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and am following up regarding this matter.
Personal details can only be provided to our sister companies with your consent and I have reached out to the Box to follow up on this and the call that has been made to you.
Kindly note that your email was received last night and will be processed by our email department accordingly. Your cancellation has been logged and all premiums stopped with immediate effect.
I have arranged for your details to be added to our Do not Contact list as requested, to ensure that you are not contacted again in the future.
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
