EO
Eben O
1 reviews | Active since Apr 2012
14 Jun 2021, 17:49
Call harassment
Dear platinum life, kindly stop harassing me with calls. More than 10 calls a day, if i do not answer my phone, it means im not interested, please remove me from the system
Helpful (0)
Replies (2)0
Replies (2)
Platinum Life's replyOfficial
17 Jun 2021, 11:12Dear Eben,
I have received your complaint and have added your details to our do not contact list.
Kindly note that I am unable to trace any calls made from our side to your number in the last month, but I am also following up with our sales team. I have reached out via email as well to get a bit more information to ensure that this can be addressed.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and have added your details to our do not contact list.
Kindly note that I am unable to trace any calls made from our side to your number in the last month, but I am also following up with our sales team. I have reached out via email as well to get a bit more information to ensure that this can be addressed.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply17 Jun 2021, 11:12
Official
Dear Eben,
I have received your complaint and have added your details to our do not contact list.
Kindly note that I am unable to trace any calls made from our side to your number in the last month, but I am also following up with our sales team. I have reached out via email as well to get a bit more information to ensure that this can be addressed.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and have added your details to our do not contact list.
Kindly note that I am unable to trace any calls made from our side to your number in the last month, but I am also following up with our sales team. I have reached out via email as well to get a bit more information to ensure that this can be addressed.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's replyOfficial
17 Jun 2021, 12:00Dear Eben,
Thank you so much for your assistance regarding this matter.
As discussed, please note that Saicom (our telecommunications provider) has confirmed that the number does not belong to Platinum Life. Our sales team was also unable to locate any calls made within the last 3 years.
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for your assistance regarding this matter.
As discussed, please note that Saicom (our telecommunications provider) has confirmed that the number does not belong to Platinum Life. Our sales team was also unable to locate any calls made within the last 3 years.
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply17 Jun 2021, 12:00
Official
Dear Eben,
Thank you so much for your assistance regarding this matter.
As discussed, please note that Saicom (our telecommunications provider) has confirmed that the number does not belong to Platinum Life. Our sales team was also unable to locate any calls made within the last 3 years.
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for your assistance regarding this matter.
As discussed, please note that Saicom (our telecommunications provider) has confirmed that the number does not belong to Platinum Life. Our sales team was also unable to locate any calls made within the last 3 years.
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor