Call from Joni
I made a request via email for my policy to be put on hold due to my current financial situation. A few days later I received a call from Joni. She sounded calm and friendly which made the call easy to take. She assisted by making some suggestions which were really helpful. My policy was placed on hold and an arrangement to tweak the premium was also made. The service I received was really good. Platinum has always been a joy to deal with.
Helpful (0)
Replies (1)0
Replies (1)
Platinum Life's replyOfficial
24 Dec 2020, 11:01Dear Tracy-Lee,
It’s so nice to hear that things were done your way. Thanks for taking the time to share your positive experience with us and for showing Joni the recognition she deserves. We’ll be sure to do the same!
Kind regards
Simone Venter Client Relationship Specialist & Client Care Supervisor
It’s so nice to hear that things were done your way. Thanks for taking the time to share your positive experience with us and for showing Joni the recognition she deserves. We’ll be sure to do the same!
Kind regards
Simone Venter Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply24 Dec 2020, 11:01
Official
Dear Tracy-Lee,
It’s so nice to hear that things were done your way. Thanks for taking the time to share your positive experience with us and for showing Joni the recognition she deserves. We’ll be sure to do the same!
Kind regards
Simone Venter Client Relationship Specialist & Client Care Supervisor
It’s so nice to hear that things were done your way. Thanks for taking the time to share your positive experience with us and for showing Joni the recognition she deserves. We’ll be sure to do the same!
Kind regards
Simone Venter Client Relationship Specialist & Client Care Supervisor