1 reviews | Active since Feb 2018
Call centre agent that is sarcastic when he doesnt get what he wants
Calvin Filmalter gave me a call to tell me about life insurance on 13/02/2018 around 4pm. First of all he didnt give me a chance to respond whether I would be interested in the product or not and when I declined he became arrogant and sarcastic. This is not the way to deal with clients and I was highly upset after what he had done.
Dear Chene,
Unfortunately, I could not get hold of you but I did listen to the sales calls made to you.
I sincerely apologise for your negative experience, we pride ourselves on our service and products and the matter will definitely be taken up with Calvin.
Thank you for your honest feedback.
Please contact me directly for any further assistance.
Kind regards,
Tanja Yildirim
Client Care & Claims Manager
Tel: *** | Ext: 3062 | Fax: ***
Dear Chene,
Unfortunately, I could not get hold of you but I did listen to the sales calls made to you.
I sincerely apologise for your negative experience, we pride ourselves on our service and products and the matter will definitely be taken up with Calvin.
Thank you for your honest feedback.
Please contact me directly for any further assistance.
Kind regards,
Tanja Yildirim
Client Care & Claims Manager
Tel: *** | Ext: 3062 | Fax: ***