MJvR
Matiaan Jansen van Rensburg
1 reviews | Active since Apr 2019
04 Apr 2019, 10:30
call center harassment
Their call center keeps calling me even though I have said I am not interested. Also, they just keep talking even if you tell them you are not interested. This is what you get if you are paid to keep a potential customer on the line for a certain amount of minutes
Helpful (0)
Replies (1)0
Replies (1)
Platinum Life's replyOfficial
24 Apr 2019, 11:15 Dear Matiaan, I have received your review and I would like to assist regarding this matter. I have been unable to reach you telephonically to discuss this. Kindly note that we have not been able to trace any calls made to you using the cell number that has been provided. I have followed up with both our sales and referral department and they have no record of this. Would you please give me a call on *** to confirm your details so that I can look into the matter and follow up on the manner in which the call was handled? Have a great day. Kind regards, Simoné Venter Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply24 Apr 2019, 11:15
Official
Dear Matiaan, I have received your review and I would like to assist regarding this matter. I have been unable to reach you telephonically to discuss this. Kindly note that we have not been able to trace any calls made to you using the cell number that has been provided. I have followed up with both our sales and referral department and they have no record of this. Would you please give me a call on *** to confirm your details so that I can look into the matter and follow up on the manner in which the call was handled? Have a great day. Kind regards, Simoné Venter Client Relationship Specialist & Client Care Supervisor