GF
Geraldine F

1 reviews | Active since Jul 2023

10 Jul 2023, 12:31

Breast cancer claim

I am super impressed with Platinum Life. Thank you very much for your prompt response on handling my claim. @ Landi Janse Van Rensburg, you are a true gem. Thank you for your proffesionalism and for always keeping me updated. Two weeks later and my claim was settled. PS... I read the instructions and made sure I had all my supporting documents before submitting everything to avoid delays.

Thank you and God bless🙏

0
Replies (1)
Platinum Life
Platinum Life's reply10 Jul 2023, 13:04
Official
Dear Geraldine, 

Wow, this is such a special review and I am so thankful that you have taken the time to share this with us. Thank you so much for allowing our Claims team to assist and support you every step of the day. I am glad that Landi was able to ensure that you were aware of the status of your claim and made sure that we have all the relevant information to process it accordingly. We wish you all the best and please do not hesitate to contact us if there is anything we can assist with 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor