JB
Jaco B

1 reviews | Active since Mar 2021

08 Nov 2022, 18:53

Breaking Consumer Protection Act. No respect for the law.

Ultimate form of harrasment. No respect for the Consumer protection act. More than 50 sms messages because of someone that sold them my personal information. They have no consent to contact me in any way. Yet they keep sending messages from different numbers, to ensure that one can not block them.

0
Replies (2)
JB
Jaco B's update08 Nov 2022, 21:08
Reviewer Update
Why is the reply in private? System glitch should be public knowledge, if your system can run crazy for so long with no checking on it? How much time would hackers have on your system before you do something? Or is the message private because your system was hacked and you want to keep it silent?
Platinum Life
Platinum Life's reply08 Nov 2022, 21:36
Official
Dear Mr Bakkes,

Please accept our profuse apologies for the barrage of messages you received. This was by no means intentional but rather, the result of an unfortunate technical glitch. We are really sorry for the inconvenience caused. 

Please do not hesitate to contact us for any further queries. We will gladly assist. you may call us on *** between 08:00 and 16:30 or alternatively, email us at ***.

Sincerely,
Alisha Narainsamy
Client Care Manager
Platinum Life