CM
Clinton M
1 reviews | Active since Mar 2009
15 Jan 2025, 16:51
Bizarre Customer Experience
Platinum Life (Indian guy) calls me to congratulate me for being selected for a free gift. A few weeks later he calls to follow up that I received it which I did - Thank you. He offers free accidental insurance while I provide him referrals contacts, line drops and I call him back. He answers saying he didnt call me and to F off... :) Nice customer service Platinum Life!
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Replies (1)
Platinum Life's replyOfficial
15 Jan 2025, 17:17Dear Clinton,
Thank you so much for taking my call and please accept my sincere apologies for the experience you had.
This is not in line with how we like to do business and I am following up with our sales team immediately regarding this matter. As soon as I have any feedback, I will advise accordingly.
Have a great day and please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call and please accept my sincere apologies for the experience you had.
This is not in line with how we like to do business and I am following up with our sales team immediately regarding this matter. As soon as I have any feedback, I will advise accordingly.
Have a great day and please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Best regards,
Platinum Life's reply15 Jan 2025, 17:17
Official
Dear Clinton,
Thank you so much for taking my call and please accept my sincere apologies for the experience you had.
This is not in line with how we like to do business and I am following up with our sales team immediately regarding this matter. As soon as I have any feedback, I will advise accordingly.
Have a great day and please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call and please accept my sincere apologies for the experience you had.
This is not in line with how we like to do business and I am following up with our sales team immediately regarding this matter. As soon as I have any feedback, I will advise accordingly.
Have a great day and please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Best regards,