JQ
John Q

1 reviews | Active since Aug 2021

21 Sept 2022, 12:30

Biased assessors @ Platinum life.

Been with Platinum life since 2005. The issue I'm having with the I was involved in a motor vehicle accident in 2015. And was hospitalized and diagnosed with high blood pressure which I am still been treated for and placed on incilin to assist with lowering my blood sugar levels. In 2020 was diagnosed with bleeding behind my eyes. And to date still been treated with this issue. Being treated my Dr asked if I was on a blood thinner or did I have elevated blood pressure to which I advised of the accident and diagnoses and current treatment.

Yesterday I receive a call from them there Biased assessors do not see this as related. Today workman's compensation had paid all medical bills and are currently opening my case as I had been injured on duty. Tomorrow I am going for an operation on my left eye which I currently have no vision. The right eye is being treated every six weeks with gel injected into the eye. My company is still paying me while they app**** to have me medically boarded.

If I had known what a fly by night company this was I would never had taken out the policy.

0
Replies (1)
Platinum Life
Platinum Life's reply22 Sept 2022, 12:05
Official
Dear Mr Quigley,  Thank you for bringing your concerns to our attention.  The reports received do confirm that you are currently struggling with your vision. However, we can only assess the information received within the bounds of the terms and conditions of your policy.  We have sent your claim for reassessment, and your claims consultant will be in contact with feedback as soon as possible.  
Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor