RD
Rochelle D
1 reviews | Active since Nov 2019
11 Feb 2026, 17:21
Bianca was excellent and efficient and explained the new policy structure well
Bianca was excellent and efficient and explained the new policy structure well. Patient and good customer service skills 👌🏽
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Replies (2)0
Replies (2)
Platinum Life's replyOfficial
11 Feb 2026, 17:32Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply11 Feb 2026, 17:32
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
12 Feb 2026, 10:07Dear Rochelle,
We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Bianca was able to help with your policy and provide the needed information and support
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Bianca was able to help with your policy and provide the needed information and support
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Platinum Life's reply12 Feb 2026, 10:07
Official
Dear Rochelle,
We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Bianca was able to help with your policy and provide the needed information and support
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Bianca was able to help with your policy and provide the needed information and support
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor