MM
Mercia M

1 reviews | Active since May 2023

03 May 2023, 09:52

Bianca Goundon called me after I canceled my long standing policy due to financial constraints and she was very kind and respectful, showing that she understood my need

Bianca Goundon called me after I canceled my long standing policy due to financial constraints and she was very kind and respectful, showing that she understood my need. She offered me a more affordable premium and also gave me time to recover. Absolutely excellent service and well done Bianca for being such an asset to your company. Thank you Mercia Dean

0
Replies (1)
Platinum Life
Platinum Life's reply03 May 2023, 10:04
Official
Dear Mercia, 

We just love your feedback for Bianca and we are so proud of her for making sure that things were done your way! Thanks for showing recognition where it is due and for the great feedback - we will be sure to pass your message on to her. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor