KM
Kayce M
1 reviews | Active since May 2021
25 May 2021, 12:28
Beware of this Platinum Life Promotional Gifting
I received the sms from this company saying a friend had chose me for this promotional gift and would receive a call. During the call the agent asked for personal information (ID, type of bank account you have) that shouldn’t relate to getting a gift. Upon research it seems to be a **** and some have experienced money taken from their bank accounts. I would like all details and information about myself removed immediately.
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Platinum Life's replyOfficial
26 May 2021, 06:37Dear Kayce,
I have received your complaint and would like to provide some feedback regarding this matter.
Kindly note that we do give our policyholders the chance to nominate friends and family members for a promotional gift. This is a way for us to provide more information about who we are and what we do. Our gifts are obligation and cost-free.
After receiving your gift, you might be contacted by our sales department and offered a policy. If you agree and provide your details, a policy will be opened under your name, Our promotional gift IS NOT a policy.
Please note that we are a registered FSP and all our conduct is in line with current FSCA legislation.
Your details have been removed as requested and nothing will be sent out,
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and would like to provide some feedback regarding this matter.
Kindly note that we do give our policyholders the chance to nominate friends and family members for a promotional gift. This is a way for us to provide more information about who we are and what we do. Our gifts are obligation and cost-free.
After receiving your gift, you might be contacted by our sales department and offered a policy. If you agree and provide your details, a policy will be opened under your name, Our promotional gift IS NOT a policy.
Please note that we are a registered FSP and all our conduct is in line with current FSCA legislation.
Your details have been removed as requested and nothing will be sent out,
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply26 May 2021, 06:37
Official
Dear Kayce,
I have received your complaint and would like to provide some feedback regarding this matter.
Kindly note that we do give our policyholders the chance to nominate friends and family members for a promotional gift. This is a way for us to provide more information about who we are and what we do. Our gifts are obligation and cost-free.
After receiving your gift, you might be contacted by our sales department and offered a policy. If you agree and provide your details, a policy will be opened under your name, Our promotional gift IS NOT a policy.
Please note that we are a registered FSP and all our conduct is in line with current FSCA legislation.
Your details have been removed as requested and nothing will be sent out,
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and would like to provide some feedback regarding this matter.
Kindly note that we do give our policyholders the chance to nominate friends and family members for a promotional gift. This is a way for us to provide more information about who we are and what we do. Our gifts are obligation and cost-free.
After receiving your gift, you might be contacted by our sales department and offered a policy. If you agree and provide your details, a policy will be opened under your name, Our promotional gift IS NOT a policy.
Please note that we are a registered FSP and all our conduct is in line with current FSCA legislation.
Your details have been removed as requested and nothing will be sent out,
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor