MO
Mitch O

1 reviews | Active since Apr 2014

13 Dec 2024, 07:37

Best customer service experience.

At 9:05am Dec 12th, I received a call from one of your sales executives, Melissa. I normally decline all telemarketing calls because I usually already have the product they're selling or I don't have the time. However, this time I am extremely happy that I answered her call.

Her vibrant, bubbly, charming and overall amazing personality made it worthwhile. She was clear and spoke with conviction which tells me that she believes in what she sells and that she loves her job. She's a gem in a sea of coals (not taking away from any of your other consultants) and I do hope that she is valued by her employers as much as she's valued by this very happy customer. Her personality is liquid gold. She should get a bottle of the finest tequila.

Thank you, Melissa for a brighter and a more positive morning.

Stay amazing!

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Replies (1)
Platinum Life
Platinum Life's reply13 Dec 2024, 07:50
Official
Dear Mitch, 

Wow, this is such a fantastic review! Thank you for this kind feedback for Melissa! I am so glad that she was able to make you smile and provide the needed information and assistance. I have shared this with our sales team and I know this will make her smile 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor