EW
Eloise W

1 reviews | Active since Jul 2022

07 Oct 2024, 10:54

Being a single working mom I had to make the choice to cancel my policy when I did my budget this month

Being a single working mom I had to make the choice to cancel my policy when I did my budget this month. But Roxy from Platinum phoned me, spoke quickly and efficiently and helped me, by not only adding a break from the policy but also moving it a level down. So I still have all the benefits, a lower premium and most importantly, peace of mind.

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Replies (1)
Platinum Life
Platinum Life's reply07 Oct 2024, 10:56
Official
Dear Eloise, 

We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Roxy was able to help with your policy and provide the needed information and support. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor