E
Elizabeth
1 reviews | Active since Oct 2025
20 Oct 2025, 19:55
Because my premium ...
Because my premium goes up and they don't call or send me a message
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Replies (1)
Platinum Life's replyOfficial
20 Oct 2025, 20:05Dear Elizabeth,
We truly appreciate your feedback. We’re sorry that you weren’t informed about the premium increase — that’s not the experience we want you to have. We’ll look into this and make sure our team keeps you updated in the future.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
We truly appreciate your feedback. We’re sorry that you weren’t informed about the premium increase — that’s not the experience we want you to have. We’ll look into this and make sure our team keeps you updated in the future.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Platinum Life's reply20 Oct 2025, 20:05
Official
Dear Elizabeth,
We truly appreciate your feedback. We’re sorry that you weren’t informed about the premium increase — that’s not the experience we want you to have. We’ll look into this and make sure our team keeps you updated in the future.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
We truly appreciate your feedback. We’re sorry that you weren’t informed about the premium increase — that’s not the experience we want you to have. We’ll look into this and make sure our team keeps you updated in the future.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor