kk
kgomotso.mabe kgomotso.mabe
1 reviews | Active since Aug 2016
02 Apr 2019, 21:40
Bad Telephone Ettique (Remove My Contacts)
I was called by 2 of your Consultants today and because I had clearly stated after taking the call that I am not interested in the products. Both Consultants at different times (morning and afternoon - don't call a disinterested client twice in one day - this will iritate anyone) dropped the line without politely thanking me for taking their call on my cellphone. Not sure of this is how you conduct your business but I would kindly like you to REMOVE all my details from your database as I would not like to be associated with your organisation.
Helpful (0)
Replies (1)0
Replies (1)
Platinum Life's replyOfficial
08 Apr 2019, 14:53Dear Kgmotso,
I have received your complaint and would like to provide some feedback. I tried to give you a call regarding this matter, but was unable to reach you.
Kindly note that I have arranged for all your details to be removed from the system to ensure that you do not receive any further calls. I have also requested the calls that have been made to you regarding this matter and will ask the sales department to follow up regarding the 2 consultants who contacted you.
As soon as I have received this feedback, I will provide it accordingly.
Please do not hesitate to contact me on *** if there is anything else I can assist with
Have a great day
Kind regards,
Simoné Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply08 Apr 2019, 14:53
Official
Dear Kgmotso,
I have received your complaint and would like to provide some feedback. I tried to give you a call regarding this matter, but was unable to reach you.
Kindly note that I have arranged for all your details to be removed from the system to ensure that you do not receive any further calls. I have also requested the calls that have been made to you regarding this matter and will ask the sales department to follow up regarding the 2 consultants who contacted you.
As soon as I have received this feedback, I will provide it accordingly.
Please do not hesitate to contact me on *** if there is anything else I can assist with
Have a great day
Kind regards,
Simoné Venter
Client Relationship Specialist & Client Care Supervisor