1 reviews | Active since Dec 2014
BAD SERVICE FROM PLATINUM LIFE
I have been contacted on numerous occasions regarding Platinum Life Each time I refuse to take a policy out until I interacted with someone that had cancer. Erika from Platinum Life happened to call me and after much deliberation, I decided to take out a policy. I was asked which promotional gift I would like to choose. I have chosen the perfume. Much to my dismay, I have still received nothing. I was also phoned and requested to furnish them with 40 leads, which I did, I was promised a gift voucher from Isabella Garcia of R1000,00. I have still not received this voucher. My first instalment for my policy has already been deducted. This just seems as though so many promises are made and yet NOTHING is forthcoming. EXCEPTIONALLY BAD SERVICE!!!!
Thank you so much for corresponding with me regarding this matter.
As discussed, I have arranged to resend your gift to the physical address provided. I apologize that the sms sent did not come through on your phone and am following up with our referral department regarding this as well.
The R 1000 voucher has been sent through to Isabella Garcia for an extension.
Please do not hesitate to give me a call on *** if there is anything else I can assist with
Have a great day
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for corresponding with me regarding this matter.
As discussed, I have arranged to resend your gift to the physical address provided. I apologize that the sms sent did not come through on your phone and am following up with our referral department regarding this as well.
The R 1000 voucher has been sent through to Isabella Garcia for an extension.
Please do not hesitate to give me a call on *** if there is anything else I can assist with
Have a great day
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor