NKDT
Nicoleen Katjie Du Toit
1 reviews | Active since Mar 2018
02 Apr 2024, 12:56
Bad service and experience with debits
Very concerned about platinum Life and Guard risk. They debitting my bank since the beginnng of this year and although i keep disputing the payemtns and stopping same they keep debiting. I do not know what this is for and no correspondence, documents etc was ever received from them. I mailed them numerous times to no avail.
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Replies (1)
Platinum Life's replyOfficial
02 Apr 2024, 13:26Dear Nicoleen,
I have received your review and would like to assist with this matter.
Please note that I was unable to reach you telephonically to discuss this, but will try again so please keep an eye out for my call.
I have requested the call made to you regarding this policy and will forward it through with further feedback as soon as it has been received.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to assist with this matter.
Please note that I was unable to reach you telephonically to discuss this, but will try again so please keep an eye out for my call.
I have requested the call made to you regarding this policy and will forward it through with further feedback as soon as it has been received.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply02 Apr 2024, 13:26
Official
Dear Nicoleen,
I have received your review and would like to assist with this matter.
Please note that I was unable to reach you telephonically to discuss this, but will try again so please keep an eye out for my call.
I have requested the call made to you regarding this policy and will forward it through with further feedback as soon as it has been received.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to assist with this matter.
Please note that I was unable to reach you telephonically to discuss this, but will try again so please keep an eye out for my call.
I have requested the call made to you regarding this policy and will forward it through with further feedback as soon as it has been received.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor