SF
Sabelo F

1 reviews | Active since Jan 2018

06 Jul 2018, 23:17

Bad service and empty promises

I received a message saying that my friend had nominated me for a prize, I then later received a call stating I would get my gift in 3 days. 2 weeks later and I am still waiting for that gift. Really disappointed at the service

0
Replies (1)
Platinum Life
Platinum Life's reply09 Jul 2018, 10:33
Official

Dear Sabelo,

I have received your complaint and will personally investigate your concerns.

Kindly note that our promotional gifts are delivered within 6-8 weeks from when you received the call and our consultants work from a very strict script when speaking to potential clients.

I will be in contact soon to give feedback.

You are more than welcome to contact me directly on *** if there is anything else I can assist with.

Kind regards,

Simoné Venter

Client Relationship Specialist & Client Care Supervisor