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Nomthandazo N
1 reviews | Active since Mar 2024
14 Nov 2024, 14:04
Bad one the monthly ...
Bad one the monthly sub stated cheaper and reasonable now when they call me the price increase I did receive the msg that my monthly sub will the 1 thousand couple of hundred I am not happy
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Platinum Life's replyOfficial
14 Nov 2024, 14:12Dear Nomthandazo,
I have received your review and have tried to contact you regarding this matter but I was unable to reach you.
Kindly note that you were recently contacted regarding an upgrade on your policy. The upgrade is always optional and was only set to start in December 2024. You have contacted our team and asked for the policy to remain as is.
This has been actioned and we have been trying to get a hold of you to confirm this. An updated policy schedule has been sent through via email as well to confirm your current benefits
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have tried to contact you regarding this matter but I was unable to reach you.
Kindly note that you were recently contacted regarding an upgrade on your policy. The upgrade is always optional and was only set to start in December 2024. You have contacted our team and asked for the policy to remain as is.
This has been actioned and we have been trying to get a hold of you to confirm this. An updated policy schedule has been sent through via email as well to confirm your current benefits
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply14 Nov 2024, 14:12
Official
Dear Nomthandazo,
I have received your review and have tried to contact you regarding this matter but I was unable to reach you.
Kindly note that you were recently contacted regarding an upgrade on your policy. The upgrade is always optional and was only set to start in December 2024. You have contacted our team and asked for the policy to remain as is.
This has been actioned and we have been trying to get a hold of you to confirm this. An updated policy schedule has been sent through via email as well to confirm your current benefits
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have tried to contact you regarding this matter but I was unable to reach you.
Kindly note that you were recently contacted regarding an upgrade on your policy. The upgrade is always optional and was only set to start in December 2024. You have contacted our team and asked for the policy to remain as is.
This has been actioned and we have been trying to get a hold of you to confirm this. An updated policy schedule has been sent through via email as well to confirm your current benefits
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor