MK
Modiehi K
1 reviews | Active since Feb 2024
06 Aug 2025, 22:24
Bad/ false information
Got a call from an agent with the gift information which was to be delivered with a few days but nothing came through which is besides the point.
Been waiting for the suppose paper work for a cover I’ll like to take with them which are still missing so I don’t want the papers anymore and please don’t process any of my information anymore
Helpful (0)
Replies (2)0
Replies (2)
Platinum Life's replyOfficial
07 Aug 2025, 05:24Dear Modiehi,
Thank you for reaching out to us with your concerns. A consultant will reach out to you when our offices open this morning and will assist in resolving your query. My sincere apologies for the inconvenience caused.
Regards,
Alisha Narainsamy
Client Care Manager
Platinum Life
Thank you for reaching out to us with your concerns. A consultant will reach out to you when our offices open this morning and will assist in resolving your query. My sincere apologies for the inconvenience caused.
Regards,
Alisha Narainsamy
Client Care Manager
Platinum Life
Best regards,
Platinum Life's reply07 Aug 2025, 05:24
Official
Dear Modiehi,
Thank you for reaching out to us with your concerns. A consultant will reach out to you when our offices open this morning and will assist in resolving your query. My sincere apologies for the inconvenience caused.
Regards,
Alisha Narainsamy
Client Care Manager
Platinum Life
Thank you for reaching out to us with your concerns. A consultant will reach out to you when our offices open this morning and will assist in resolving your query. My sincere apologies for the inconvenience caused.
Regards,
Alisha Narainsamy
Client Care Manager
Platinum Life
Best regards,
Platinum Life's replyOfficial
07 Aug 2025, 08:29Dear Modiehi,
Thank you so much for taking our call and allowing us the opportunity to assist you.
Please accept our sincere apologies for any inconvenience caused. As discussed, policy documents are typically sent within two weeks after your call with the sales consultant. Since your call took place on the 28th of July, you are still within the expected time frame to receive these documents.
Additionally, please note that your cancellation request was logged today. A consultant from our cancellations team will be in contact with you within the next week to confirm the cancellation. Kindly keep an eye out for our call.
If you have any further questions or need assistance in the meantime, please don’t hesitate to reach out.
Kind Regards,
Chrysanthea Chetty
Client Care Consultant
Thank you so much for taking our call and allowing us the opportunity to assist you.
Please accept our sincere apologies for any inconvenience caused. As discussed, policy documents are typically sent within two weeks after your call with the sales consultant. Since your call took place on the 28th of July, you are still within the expected time frame to receive these documents.
Additionally, please note that your cancellation request was logged today. A consultant from our cancellations team will be in contact with you within the next week to confirm the cancellation. Kindly keep an eye out for our call.
If you have any further questions or need assistance in the meantime, please don’t hesitate to reach out.
Kind Regards,
Chrysanthea Chetty
Client Care Consultant
Best regards,
Platinum Life's reply07 Aug 2025, 08:29
Official
Dear Modiehi,
Thank you so much for taking our call and allowing us the opportunity to assist you.
Please accept our sincere apologies for any inconvenience caused. As discussed, policy documents are typically sent within two weeks after your call with the sales consultant. Since your call took place on the 28th of July, you are still within the expected time frame to receive these documents.
Additionally, please note that your cancellation request was logged today. A consultant from our cancellations team will be in contact with you within the next week to confirm the cancellation. Kindly keep an eye out for our call.
If you have any further questions or need assistance in the meantime, please don’t hesitate to reach out.
Kind Regards,
Chrysanthea Chetty
Client Care Consultant
Thank you so much for taking our call and allowing us the opportunity to assist you.
Please accept our sincere apologies for any inconvenience caused. As discussed, policy documents are typically sent within two weeks after your call with the sales consultant. Since your call took place on the 28th of July, you are still within the expected time frame to receive these documents.
Additionally, please note that your cancellation request was logged today. A consultant from our cancellations team will be in contact with you within the next week to confirm the cancellation. Kindly keep an eye out for our call.
If you have any further questions or need assistance in the meantime, please don’t hesitate to reach out.
Kind Regards,
Chrysanthea Chetty
Client Care Consultant
Best regards,