Bad experience as I ...

Dear Silungile, 

We’re sorry to hear about your experience. Our records show that when you requested an amendment to your debit order date, our team informed you about the upcoming close debit orders, and this was also confirmed during your call with our team this morning.

We are committed to providing clear communication and all necessary information at every step. If you have any further concerns, please reach out directly so we can assist you.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor