1 reviews | Active since Apr 2024
Bad
Hi i was contacted and was told that my cousin nominated me and i would recieve a gift with 6-8 weeks and i gave all information to the guy over the phone even confirmed with my cousin and he said he did nominate me and i thought okay its legit ,on 29th march 2024 i received a call from a white lady tanya jordan with *** and was offered a policy but said i should approve debi check but funds will be deducted on the end of july 2024 if i agreed to the policy which i have 21 days to think about it ,but on the same day platlife tried to deduct funds from my account and everyday there after which is leaving me with alot of bank charges bcz i withdraw all funds before i get ****med out of my money ,but bank charges are accumulating everyday onto my acc .
I have received your review and would like to provide some feedback regarding this matter. I was unable to reach you telephonically to discuss this with you.
You were contacted for a policy with Platinum Life on the 2nd of April 2024. In the call, the consultant does confirm the cover and benefits and your bank details are captured. On conclusion of a sale, a DebiCheck mandate is sent. This is just a notification confirming that you have a debit order with Platinum Life and that you are aware of this. It is not a debit order submitted to your account.
After the policy is sold, documentation is sent out within 2 weeks, after which you will enjoy a legal review period of 30 days before the policy is set to start. I can confirm that no premiums have been deducted from your account for Platinum Life, but I have sent an email to get more clarity regarding the deductions you are referring to
Please have a look out for my call or email in order to address this matter directly
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to provide some feedback regarding this matter. I was unable to reach you telephonically to discuss this with you.
You were contacted for a policy with Platinum Life on the 2nd of April 2024. In the call, the consultant does confirm the cover and benefits and your bank details are captured. On conclusion of a sale, a DebiCheck mandate is sent. This is just a notification confirming that you have a debit order with Platinum Life and that you are aware of this. It is not a debit order submitted to your account.
After the policy is sold, documentation is sent out within 2 weeks, after which you will enjoy a legal review period of 30 days before the policy is set to start. I can confirm that no premiums have been deducted from your account for Platinum Life, but I have sent an email to get more clarity regarding the deductions you are referring to
Please have a look out for my call or email in order to address this matter directly
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor