HH
Heinrich H

1 reviews | Active since Feb 2013

16 Oct 2017, 14:13

Bad attitude

My wife was called by your call centre agents. My wife declined a policie, but the women feom the call centre did not understand that. The women from the call centre the rudely said she will send it anyway and that my wife must cancel it. The call call centre agent then droppe the phone.

They can please stop to sms me that i must chose a free gift. I am not interested.

0
Replies (1)
Platinum Life
Platinum Life's reply17 Oct 2017, 11:59
Official

Dear Heinrich,

Thank you for taking my call today.

I am pleased to hear that one of our consultants, Elize assisted you with your query and was able to resolve it.

If there is anything else I can assist you with please contact me directly on *** or our call centre on ***.

Kind regards,

Tanja Yildirim

Client Care Manager