RV
Rudolf V
1 reviews | Active since Mar 2012
16 Aug 2019, 16:47
BAD
Was contact by Platinum Life in the being of the year. And I decided lets see were their whole marketing and promotion is going to go. Well I had a gift voucher of R1000,00 for Isabella Garcia of which I used only R495. And as I wanted to redeem the outstanding amount , find out that the Voucher does not exist. Platinum Life wants all these contact details but when push comes to chaff they are no where.....
Helpful (0)
Replies (2)0
Replies (2)
Platinum Life's replyOfficial
19 Aug 2019, 12:01Dear Rudolf,
I am currently investigating this matter and am awaiting feedback from Isabella Garcia.
As soon as I have more information, I will give you a call.
You are more than welcome to contact me on *** if there is anything I can assist with in the meantime.
Your Sincerely,
Simoné Venter Client Relationship Specialist & Client Care Supervisor
I am currently investigating this matter and am awaiting feedback from Isabella Garcia.
As soon as I have more information, I will give you a call.
You are more than welcome to contact me on *** if there is anything I can assist with in the meantime.
Your Sincerely,
Simoné Venter Client Relationship Specialist & Client Care Supervisor
Best regards,
Platinum Life's reply19 Aug 2019, 12:01
Official
Dear Rudolf,
I am currently investigating this matter and am awaiting feedback from Isabella Garcia.
As soon as I have more information, I will give you a call.
You are more than welcome to contact me on *** if there is anything I can assist with in the meantime.
Your Sincerely,
Simoné Venter Client Relationship Specialist & Client Care Supervisor
I am currently investigating this matter and am awaiting feedback from Isabella Garcia.
As soon as I have more information, I will give you a call.
You are more than welcome to contact me on *** if there is anything I can assist with in the meantime.
Your Sincerely,
Simoné Venter Client Relationship Specialist & Client Care Supervisor
Best regards,
Platinum Life's replyOfficial
22 Aug 2019, 06:57Dear Rudolf,
Thank you so much for taking my call regarding this matter.
All our vouchers unfortunately have an expiry date, but I have arranged to extend it for a further 2 weeks and have emailed all the relevant information to you.
You are more than welcome to give me a call on *** if there is anything I can assist with
Have a great day
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call regarding this matter.
All our vouchers unfortunately have an expiry date, but I have arranged to extend it for a further 2 weeks and have emailed all the relevant information to you.
You are more than welcome to give me a call on *** if there is anything I can assist with
Have a great day
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Best regards,
Platinum Life's reply22 Aug 2019, 06:57
Official
Dear Rudolf,
Thank you so much for taking my call regarding this matter.
All our vouchers unfortunately have an expiry date, but I have arranged to extend it for a further 2 weeks and have emailed all the relevant information to you.
You are more than welcome to give me a call on *** if there is anything I can assist with
Have a great day
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call regarding this matter.
All our vouchers unfortunately have an expiry date, but I have arranged to extend it for a further 2 weeks and have emailed all the relevant information to you.
You are more than welcome to give me a call on *** if there is anything I can assist with
Have a great day
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Best regards,