SW
Sylvester W

1 reviews | Active since Jul 2012

27 Oct 2020, 18:29

Awesome service

I initially received a call a few months ago for accident cover insurance deal that seemed too good to be true.The agent ,Rochelle ,was very knowledgeable yet friendly,driven but understanding. Due to a change in my financial situation I unfortunately had to cancel the cover ,which happened almost immediately, via email.The debit order was stopped and I received a call from the same agents,we chatted for a while and came up with a different more affordable policy option.Normally telesales agents they to FORCE FEED what they are selling,thank you Rochelle.

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Replies (1)
Platinum Life
Platinum Life's reply28 Oct 2020, 10:19
Official
Dear Sylvester, 
 Thanks for letting us know how efficient Rochelle was when assisting you. 

We are thrilled to hear that she assisted you as nicely as she did and we will be sure to pass the positive feedback on to her. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor