Avoid Platinum Life at all costs- **** REVIEWS

They call you repeatedly, rope you in with “free gifts,” and then use that to extract just enough personal information to push through debit orders you never agreed to.

I told them multiple times to cancel everything and not proceed. The saleswoman assured me that nothing would be charged, and I even thanked her, only for her to end the call with, “Welcome to Platinum Life.” That should tell you everything.

I asked to be contacted in January, yet suddenly I’m told a policy draft will be sent “in 2–3 weeks.” First of all, who takes that long to send a simple policy document? Second, why are you drafting anything when I explicitly said no?

I then sent a professional email instructing them to cancel all activity under my name and to add me to their Do Not Contact list. Instead of correcting their mistake, I get a phone call a few hours later, followed by a debit order request being submitted to my bank.

Let me repeat that: They initiated a debit order before sending me a policy document to review- I don’t even know the supposed “benefits” !! No transparency. No paperwork. No written consent.

That is not just unprofessional, it’s *********.

Platinum Life, do better. Stop ignoring emails, stop manipulating customers with “free gifts,” and stop running operations that rely on confusion and pressure. There is no pride or integrity in ****ming people into policies they never asked for. If your business depends on this kind of behaviour, then it speaks volumes about the company culture and the value you place on real customer service.

Safe to say I sorted it out very quickly, but hoping this review helps others in future!

Extremely disappointing. Stay far away.