RF
Riaan F
1 reviews | Active since Nov 2020
13 Nov 2020, 13:28
Avoid
Honestly a lot of nonsense and a waste of time. Caller has your ID (dont know where she got it) and then asks for your bank details. I said I am not giving any details of mine over the phone. As another reviewer said, a gift does not come with strings attached. Please avoid calls
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Platinum Life's replyOfficial
16 Nov 2020, 07:45Deat Riaan,
I have received your complaint and would like to provide some feedback regarding this matter.
You were contacted on the 10th of September 2020, as you were nominated for a promotional gift. In the call, you did provide all your details (including your ID number) for the gift to be sent through to you. The gift is a way for us to provide more information about our company and our sales department might contact you to offer a policy afterwards. As all our business is conducted telephonically and we send out an active contract, your details need to be captured by the consultant if you are interested.
You are more than welcome to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and would like to provide some feedback regarding this matter.
You were contacted on the 10th of September 2020, as you were nominated for a promotional gift. In the call, you did provide all your details (including your ID number) for the gift to be sent through to you. The gift is a way for us to provide more information about our company and our sales department might contact you to offer a policy afterwards. As all our business is conducted telephonically and we send out an active contract, your details need to be captured by the consultant if you are interested.
You are more than welcome to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply16 Nov 2020, 07:45
Official
Deat Riaan,
I have received your complaint and would like to provide some feedback regarding this matter.
You were contacted on the 10th of September 2020, as you were nominated for a promotional gift. In the call, you did provide all your details (including your ID number) for the gift to be sent through to you. The gift is a way for us to provide more information about our company and our sales department might contact you to offer a policy afterwards. As all our business is conducted telephonically and we send out an active contract, your details need to be captured by the consultant if you are interested.
You are more than welcome to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and would like to provide some feedback regarding this matter.
You were contacted on the 10th of September 2020, as you were nominated for a promotional gift. In the call, you did provide all your details (including your ID number) for the gift to be sent through to you. The gift is a way for us to provide more information about our company and our sales department might contact you to offer a policy afterwards. As all our business is conducted telephonically and we send out an active contract, your details need to be captured by the consultant if you are interested.
You are more than welcome to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor