DD
Desiree D

1 reviews | Active since Jul 2022

31 Oct 2026, 09:07

As a pensioners funds are limited and wanted to cancel my cover as soon as I noticed an increase...

As a pensioners funds are limited and wanted to cancel my cover as soon as I noticed an increase in my premium. I contacted the help line and was advised not to cancel, but change to a lower plan...which I did. Thank you to the awesome patient agent .

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Replies (1)
Platinum Life
Platinum Life's reply31 Oct 2026, 09:18
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible. Platinum Life Client Care Team