ARROGANT AGGRESSIVE TELE-MARKETER!!!!

I am deeply disturbed by a phone call that I received from one of your Call Centre Representatives at around 18h20 today, as the agent was unable to get a hold of my husband, at that point in time, that currently has Life Cover through yourselves, but managed to get my details instead, …She commenced the call by wanting to advise me of the Ts & Cs and the cash back value associated with the policy, whereby I immediately advised her we were fully cognisant of such as per our last schedule, whereafter I immediately told her due to the fact that I am unemployed, and hanging on by a thread financially,We are NOT interested in any additional products or add ons etc..whereby she accused me of being agitated and she refused to give me a hearing..

Whereafter, your agent literally threatened me and advised me that as a result of me not wishing to proceed with the call, it could COMPROMISE any future claims!!!!!!!

So, as my husband’s premium is a hefty R1800 for life cover, per month ,does Platinum LIFE train their agents that if a “hard-sell” is unsuccessful, THREATEN YOUR CLIENTS INTO SUBMISSION?????She advised me that she is not really interested in my opinion, YET SHE PHONED ME…. When I immediately handed the phone to my husband, the Policy holder when he advised her the exact same…as she had called him numerous times the day before….

Shocking shocking arrogance!!!!!

As your calls are recorded, I DARE YOU!!!! RETRIEVE THE RECORDS….

Sadly it was from a private number, thus I can’t facilitate you with any further information of the caller, other than the call being from an Indian Lady with a Durban accent…