DW
Danie W

1 reviews | Active since Jun 2011

27 Nov 2017, 15:37

Arrogance of call centre agent

I'm not interested in your product, and no free gift will persuade me otherwise. What did trigger me to write this complaint, was the complete arrogance and rudeness of Paul - the agent who firstly wanted to offer me a free gift and then when I didn't want to disclose my very personal details, his tone changed irate and in haste to end the call.

Call details: 15:07, feel free to check the call recording, or if you don't have it by some miracle, don't worry, I've got a copy of the recording...

0
Replies (1)
Platinum Life
Platinum Life's reply28 Nov 2017, 14:24
Official

Dear Danie,

I sincerely apologise if our consultant was anything but professional. I have requested the sales calls made to you and I will personally investigate your complaint.

I will contact you shortly.

Kind regards,

Tanja Yildirim

Client Care Manager

Platinum Life