MM
Maletsatsi M

1 reviews | Active since Jan 2015

17 Jul 2019, 10:57

ANNOYING CALLS

My mother has already spoken to 2 of their agents, one of which was very rude. She told both of them that she was not interested in their product. Instead of them getting the message and stopping with the calls, the opposite is happening. She gets so many missed calls everyday from them. Missed calls because I have advised her to ignore I have true caller, so I check tbe numbers. She blocks one number, a couple of hours later she gets a call from another number. The numbers range from codes 012, 087, 014, 010. Enough now, PLEASE STOP CALLING MY MOTHER.

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Replies (1)
Platinum Life
Platinum Life's reply17 Jul 2019, 11:58
Official
Dear Maletsatsi, 

Thank you so much for taking my call and I apologize for any inconvenience caused due to the multiple calls that were made to your mother. 

I have spoken to her and arranged for all her details to be removed from the floor. A policy is always optional and you are never under any obligation to take the cover. 

Please give me a call on *** if there is anything else I can assist with 

Have a great day 

Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor