Annoying

Dear Malinda, 

I have received your review and I am sorry to hear about your experience. 

Thank you for recently speaking to our team regarding your policy and benefits. We always want to ensure that you are aware of all options on your policy and fully informed regarding any upgrades that can be added. This is never meant to be an inconvenience and you should never feel like it is not optional 

I have arranged for your details to be added to our Do Not Contact list for upgrades for the next 2 years to ensure that no unneeded calls are made to you 

You are welcome to contact our team if there is anything we can assist with 

Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor