Angrily over friendly

It’s actually frustrating to take sales consultant calls and more annoying when you get a consultant who would go against your decision. I have expressly said to the sales lady that I do not want to activate whatever she is selling to me. Now after hours of speaking to her I get the following message. She kept trying to convince me to take the policy and cancel it if I want within 30 days and I refused now I should be the one to call to cancel this activated service for something thy have no consent for. I don’t even have the terms and condition nor their contacts and it should be my responsibility to call them after they called by referral from someone who knows me, I know where to get cover should I wish to get one. Please ensure that this is deactivated

“Hi Mrs Ncongolo, Thanks for speaking to our Sales Executive, Samantha Harrison. We have activated your R20000 free cancer cover and R20000 free accidental cover. Your ref no is: gshm***. The Platinum Life Team. (This is a no reply message)”

I should have just hung up