Anelisa was supose to update my policy

Dear Beverley, 

I have received your review and have looked into this matter from my side. 

I can confirm that the arrangement made with Anelisa has been actioned on your policy and the reduced premium will be effective from September. 

I do apologize that you have not received your updated policy schedule. I am following up and will arrange a resend as soon as possible 

Please do not hesitate to contact us if there is anything we can assist with 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor