MG
Machelene G

1 reviews | Active since Nov 2021

03 Nov 2021, 09:06

Amazing Service

Good day I am writing this review because I would like all to know what an amazing person Joni from platinum life is. I lost my mother this year January on the 2nd which was very difficult for me. I had to travel to and from Cape Town to Johannesburg. So all my money had to go to that as all know plane tickets are not cheap right now. Never the less I got a call from Joni very kind understanding person with a great personality. I spoke to her about my situation and just opened up to her. Joni your service was splendid you made me feel so comfortable like I was speaking to someone I know for years. Thanks you so much for you excellent service. Machelene De Klerk ❤️

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Replies (1)
Platinum Life
Platinum Life's reply03 Nov 2021, 10:15
Official
Dear Machelene, 

We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Joni was able to help with your policy and provide the needed information and support.  

I am sorry to hear about your loss and wish you all the best 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor