ML
Michelle L
1 reviews | Active since Jan 2018
31 Dec 2025, 15:29
Always know the customer service from platinum life if good
Always know the customer service from platinum life if good. Love that the consultants are not scripted and they can really connect with you. Just that small thing makes the whole interaction more genuine and pleasant. Real people helping real people. Love it. Thx to Tracy for assisting and giving me options that work for me
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Replies (2)
Platinum Life's replyOfficial
31 Dec 2025, 15:41Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply31 Dec 2025, 15:41
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
02 Jan 2026, 07:55Dear Michelle,
We truly appreciate you taking the time to share this. It’s wonderful to hear that our consultants were able to connect with you in a genuine way and make the interaction a positive one. We’ll happily pass your feedback on to Tracy, thank you for recognising her efforts!
Kind Regards
We truly appreciate you taking the time to share this. It’s wonderful to hear that our consultants were able to connect with you in a genuine way and make the interaction a positive one. We’ll happily pass your feedback on to Tracy, thank you for recognising her efforts!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply02 Jan 2026, 07:55
Official
Dear Michelle,
We truly appreciate you taking the time to share this. It’s wonderful to hear that our consultants were able to connect with you in a genuine way and make the interaction a positive one. We’ll happily pass your feedback on to Tracy, thank you for recognising her efforts!
Kind Regards
We truly appreciate you taking the time to share this. It’s wonderful to hear that our consultants were able to connect with you in a genuine way and make the interaction a positive one. We’ll happily pass your feedback on to Tracy, thank you for recognising her efforts!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor