IM
Indranie M

1 reviews | Active since May 2024

08 Jun 2024, 13:34

Almost cancelled my policy.

When I first took the policy I could manage because I was employed at the private sector but when the premiums was increasing every year.My financial problems became worst and at that stage I wanted to cancel the policy but the staff contacted me and notified me that they will sort the policy because I had the policy for quiet long.I should carry on paying.It was sorted out by the staff they came to my rescue .It help me when I had the Cancer and I claimed.I am so grateful for their assistant.I advice those that have the policy with Platinum Life to continue and also if they have families and friends to take out a policy.Because we will never know when can the Cancer affect us.Cancer has know age or colour.Staff to keep on doing a good job in assisting their members.God bless.

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Replies (1)
Platinum Life
Platinum Life's reply10 Jun 2024, 06:43
Official
Dear Indranie, 

Thank you so much for taking the time to share this wonderful review with us. Our team always wants to ensure that you are fully covered and I am so glad that they could assist in this regard. Thanks for giving our claims team the chance to provide assistance and support during the process 

We appreciate your kind words and we wish you all the best! Please do not hesitate to contact us if there is anything we can assist with 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor