GG
Grace G

1 reviews | Active since Jul 2024

17 Jul 2024, 16:25

All the staff who have contacted me from Platinum life are prompt, polite, very helpful and friendly

All the staff who have contacted me from Platinum life are prompt, polite, very helpful and friendly. I wanted to cancel my policy recently but after talking to Innocentia I changed my mind. That's excellent customer care skills. Well done Platinum Life team.

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Replies (1)
Platinum Life
Platinum Life's reply17 Jul 2024, 17:00
Official
Dear Grace, 

We just love your feedback for Innocentia and we are so proud of her for making sure that things were done your way! Thanks for showing recognition where it is due and for the great feedback - we will be sure to pass your message on to her. 

Kind Regards 

Simone Venter
Client Relationship Specialist & Client Care Supervisor