MP
Maria P

1 reviews | Active since Sept 2026

06 Sept 2026, 06:59

All ok

All ok. Representatives are just very persistent which can be annoying. Customer care was very helpful the last time I called in.

0
Replies (2)
Platinum Life
Platinum Life's reply06 Sept 2026, 07:10
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible. Platinum Life Client Care Team
Platinum Life
Platinum Life's reply07 Sept 2026, 09:22
Official
Dear Maria, 

Thank you for sharing your honest feedback. 

We are pleased to hear that our Client Care team was able to assist you when you needed us. We also appreciate your feedback on how often you'd like to hear from our representatives. We will consider this as we continue working to ensure our communication is helpful and respectful of our policyholders' time

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor