Alicia, did call me and clear all my misunderstanding regarding my policy with Platinum life in such a professional manner

Dear Anthia, 

Thanks for letting us know how efficient Alicia was when assisting you. We are thrilled to hear that she assisted you as nicely as she did and we will be sure to pass the positive feedback on to her 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor