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Çolleen

1 reviews | Active since Jul 2023

25 Feb 2025, 14:50

Agent Michelle Hollo...

Agent Michelle Holloway did a great job

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Replies (5)
Platinum Life
Platinum Life's reply25 Feb 2025, 16:51
Official
Dear Colleen, 

You have really made us smile with your great review for our consultant! We truly appreciate it 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor 
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Çolleen's update28 Feb 2025, 08:08
Reviewer Update
I'm truly disgusted with Platinum life they cannot follow orders! If made myself very clear with the debit order date yet they wil go ahead and debit

Colleen Koekemoer
Platinum Life
Platinum Life's reply28 Feb 2025, 08:21
Official
I am so sorry about the inconvenience caused by this and that the system did not deduct your debit order on the date specified in your email. Please send through a copy of your bank statement and we can arrange a refund for the March premium if needed 
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Çolleen's update28 Feb 2025, 08:31
Reviewer Update
It's ok my premium needs to get paid change my premium date to the 1st of each month from now on
Platinum Life
Platinum Life's reply28 Feb 2025, 08:33
Official
This has been actioned as requested and I apologize profusely for any inconvenience caused