JM
Jeanne M
1 reviews | Active since May 2026
15 May 2026, 20:34
Agent listen to my complaint and were accommodating and sympathetic to my financial capabilities
Agent listen to my complaint and were accommodating and sympathetic to my financial capabilities. Understood that I could not upgrade on my policy.
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Replies (2)
Platinum Life's replyOfficial
15 May 2026, 20:46Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply15 May 2026, 20:46
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
18 May 2026, 10:38Dear Jeanne,
We truly appreciate your feedback. It’s wonderful to know that you felt heard and supported, and that your circumstances were taken into account
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
We truly appreciate your feedback. It’s wonderful to know that you felt heard and supported, and that your circumstances were taken into account
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply18 May 2026, 10:38
Official
Dear Jeanne,
We truly appreciate your feedback. It’s wonderful to know that you felt heard and supported, and that your circumstances were taken into account
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
We truly appreciate your feedback. It’s wonderful to know that you felt heard and supported, and that your circumstances were taken into account
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor