After informing that i would no longer be able to join, Anke called me back and offered a more affordable option for my current situation, with the option to upgrade once i was able to do so and still have myself and children covered

Dear Estelle, 

Thank you for expressing your appreciation. We believe that Anke is a true asset to our team, and we will be sure to pass your lovely message on to her. 

Please do not hesitate to contact us if there is anything we can assist with 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor